Spotify, the popular music streaming service is launching new technology that listens in on their customers to better predict what they want to listen to. Access Now, a digital rights group fears the Spotify technology will discriminate against trans and non-binary people reports RT.
Spotify bevies their artificial intelligence will help deliver curated playlists but the digital rights group has a number of concerns about data security and privacy.
According to RT, Access Now says predicting moods and choosing playlists accordingly would allow Spotify to manipulate users’ emotions. The service “has an incentive” to do so in a way that keeps people using their platform, “which could look like playing on a person’s depression to keep them depressed.”
Inferring a person’s gender based on their voice is inherently “discriminating against trans and non-binary people,” the group said. Moreover, gender-based prediction “will create gender filter bubbles based on simplistic, outdated ideas of gender determinism” says Access Now.